Josh Clark Founder of Big Medium

Josh Clark is a UX designer and design leader who helps organizations build products for what’s next. He is founder of Big Medium, a New York design studio specializing in future-friendly interfaces for artificial intelligence, connected devices, and responsive websites. His clients include Samsung, Time Inc, ExxonMobil,, TechCrunch, Entertainment Weekly, eBay, O’Reilly Media, and many others. Josh is author of several books, including Designing for Touch (A Book Apart) and Tapworthy: Designing Great iPhone Apps (O’Reilly).

Josh speaks around the world about what’s next for digital interfaces. He has keynoted 100 events in over 20 countries, and offered countless more private workshops and executive sessions.

Josh founded the design studio Global Moxie in 2002 (the name changed to Big Medium in 2015). He holds a B.A. from Harvard University.

Before the internet swallowed him up, Josh was a producer of national PBS programs at Boston’s WGBH. He shared his three words of Russian with Mikhail Gorbachev, strolled the ranch with Nancy Reagan, hobnobbed with Rockefellers, and wrote trivia questions for a primetime game show. He was crowned 11th strongest man in Maine after a highly scientific series of trials—at a county fair with, ahem, just ten other competitors. In 1996, he created the uberpopular “Couch-to–5K” (C25K) running program, which has helped millions of skeptical would-be exercisers take up running. (His motto is the same for fitness as it is for software user experience: no pain, no pain.)

Twitter: @bigmediumjosh LinkedIn Instagram

MasterClassFri 12 February
The UX of AI: Using machine learning in your everyday practice and products

Learn to use machine-generated content, insight, and interaction as design material in your everyday work. The technology is more accessible and available to you than you might think. Explore the technologies and practical techniques that you can use today—like right now—not only to make existing products better but to imagine surprising new services.

This lively class will help you reimagine familiar design and UX process to work with the grain of the algorithm, and to help the machines solve real problems without creating new ones. You’ll learn to:

  • Understand the machine-learning technologies and services that are easily available and ready for you to use as design material right now.
  • Use an outcome-based framework for identifying AI opportunities in your products.
  • Explore practical process, technique, and design patterns for AI-enabled interaction.
  • Navigate the weirdness, mistakes, and misunderstandings that AI inevitably delivers.
  • Create honest interfaces that set expectations and guide behavior in ways that match the system’s ability.

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