Cheryl Platz Author of Design Beyond Devices

Cheryl Platzis the author of Design Beyond Devices: Creating Multimodal, Cross-Device Experiences from Rosenfeld Media. A world-renowned designer whose work on emerging technologies has reached millions of customers across multiple industries, Cheryl's professional passions includenatural user interfaces, applied storytelling in design and research, and taming complexity in any manifestation.Past employers include Amazon (Alexa), Microsoft (Azure, Cortana), Electronic Arts (The Sims, The Urbz), Griptonite Games (Disney Friends), Disney Parks (PhotoPass), and MAYA Design.

In her current full-time role as a Principal UX Designer at the Bill & Melinda Gates Foundation, Cheryl led the service design effort for the foundation's transition to modern remote meetings and she is now leading human-centered design efforts to define the future of knowledge management at the foundation. Cheryl is also Principal and Owner of her own design education firm Ideaplatz, LLC through which she shares her expertise with the global design community via talks, workshops, writing, and limited consulting engagements. She's delivered keynotes, talks, and workshops on 5 continents (Australia, call her) in over a dozen countries, including UX Lisbon in 2017.

Cheryl holds a B.S. in Computer Science and Human-Computer Interaction from Carnegie Mellon University.Her unique background also includes over 15 years as a professional actress and improvisor. She is a 12-year veteran member of theUnexpected Productionsensemble and teaching faculty, based in Seattle. Cheryl's experience also includes multiple scripted stage, film, and video productions, as well as hundreds of hours of livestreamed internet TV productions and a few video game voice-over credits.

MasterClassFri 12 February
Multimodal Voice Design

Are you a practicing voice designer looking to expand to devices like the Echo Show? In this new masterclass, build on your existing voice design expertise with a case study on how to expand a voice interaction to account for visual output.


  • Briefly review techniques for depicting multimodal interaction flows
  • Learn about the Spectrum of Multimodality and how an adaptive voice+screen experience fits in
  • Explore techniques and considerations for transitions BETWEEN modalities
  • Apply these techniques to example scenarios as a class.


  • An understanding about how both voice-only and adaptive systems (that support additional non-voice input simultaneously or sequentially) fit into the wider ecosystem
  • Concrete steps for expanding voice-only experiences to support additional input and output modalities
  • Renewed understanding of techniques for documenting and communicating multimodal flows

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